The customer experience is often referred to as a moment of enchantment for the happy customer (the "Wow!" effect), but that's not enough. At Acura Laval, near Montreal on the North Shore and minutes away from Blainville and Saint-Eustache, this experience is more part of an end-to-end customer journey where the customer is part of the strength of our company.

At the Acura dealer in Laval, it's not just about measuring the after-sales service, it's about ensuring that the relationship we have with Acura Laval is distinct from the competition and that the customer doesn't hesitate to have an exceptional view of Acura Laval.

What Matters at Acura Laval

For decades, we have relied on customer relationships to deliver the best in the automotive market, through a range of attentions that have been evident since you entered this imposing lobby and a warm welcome from a staff which is courteous, dedicated and sensitive to your requests until your needs are met.

More concretely, our staff will give you an extraordinary experience and will make sure to answer all your questions and facilitate your decision-making. As we like to take care of our customers, we take the time to listen to them, establish their needs, show them and explain the different options in addition to helping them in their final choice. This attentive service is natural at Acura Laval, as our advisors and technicians take the needs of customers to heart and love what they have always done. It is with passion that we accompany you throughout your rental and after-sales service process. Acura products and services meet very high standards. Our staff brilliantly transmits the reliability and durability of their products.

We'll Accompany You in Every Detail

When you arrive at the service with your vehicle for inspection, repair or bodywork, rest assured that our service agents will be courteous and attentive. They will answer all your questions and make sure they are doing the work you want. At the Acura Laval dealership, we offer all our customers a quick shuttle service. We know you have obligations and as we are partners in your success, we make sure to get you home or to your workplace quickly.

When you get your vehicle back, we will take the time to go through the repairs. Also, we will provide you with a detailed sheet of the original parts that have been changed as well as the maintenance and repairs carried out. We will answer all your questions and ensure exemplary customer service. You will also recover your vehicle in excellent condition, inspected and certified, washing included. The exceptional service from Acura Laval is made possible thanks to this attention to detail; the customer satisfaction first.

Finally, customer service, therefore, includes all points of contact, before, during or after the deed of purchase. It is also part of a broader perspective where the customer remains at the center of our activities and for which it is necessary to ensure that all of his or her purchasing, rental or aftersale service needs are met. Come and live the Acura Laval customer experience near Blainville, Saint-Eustache and just minutes from Montreal. We're waiting for you!